POPI is here, but no need to fear

Did you know that hairstylists must comply with the new POPI Act?

Most of the provisions of the Protection of Personal Information Act 4 of 2014 (“The POPI Act”), came into effect on 1 July 2021.  What does it mean for you as hairstylist?

The POPI Act defines a “private body” as any natural person or partnership who carries on any trade, business or profession, or any juristic person (i.e., Company or CC).  So therefore, even if you are a one-man-band, you must comply with the provisions of the POPI Act.

So, what is the POPI Act about?  The aim of the Act is to protect a person’s privacy and force private and public bodies to do the utmost to ensure that any personal information that they hold is protected against theft, loss or misuse.

So, it really is a good thing.

Let us quickly see what kind of information that is typically collected by hairstylists or recorded on their client cards, falls under the POPI Act, e.g.:

  • Name & surname
  • Contact number(s)
  • Address
  • E-mail address
  • ID number, date of birth and/or age
  • Physical condition (i.e., allergies, medical history)

If you have staff working for you, you would also hold additional information such as:

  • Trade union membership
  • Education and training history
  • Employment history

All this information must meet the 8 conditions of lawful processing, as described by the POPI Act:

  1.  Accountability:  Someone in the private/public body must take responsibility for and can be held accountable for the safekeeping and protection of personal information in its possession.  This person must be registered on the Information Officer registration portal:  https://www.justice.gov.za/inforeg/portal.html
  2. Processing limitation:  You must hold only the minimum amount of information that you need to perform your service or supply your products, i.e., if it is not necessary that record your client’s ID number, then don’t.
  3. Purpose specification:  You must tell your client why you are collecting the information, and you may only use it for that purpose.  If you no longer need it, it must be destroyed.
  4. Further processing limitation:  You can’t do anything else with that information than what it was originally collected for, which getting prior consent for the person.  You may also not share any information with third parties unless you acquire consent or are legally obligated to.
  5. Information quality:  You must ensure that all information that you have is correct and up to date.  Any incorrect and outdated information must be destroyed.
  6. Openness:  You must always confer with your client in what information you collect and why.  They must have access thereto to ensure that it is accurate and complete.
  7. Security safeguards:  You must do everything in your power to keep the information safe, I.e., manual client cards should be locked away in a safe place, electronic systems must be password protected and regularly backed up, etc.  If there is any breach of your security, you must inform the client and Regulator asap.
  8. Data subject participation:  Your clients may request you to change or deleted records at any time and you must comply as far as possible.

So, the crux of the matter is:

  • You must obtain consent from your clients to hold certain personal information and
  • You must do everything in your power to keep that information safe and secure.

If you need any assistance with regards to the implementation of the POPI Act at your salon, please do not hesitate to contact us.  We can send you FREE examples of:

  • POPI Checklist
  • POPI Manual
  • POPI Assessment
  • Privacy policy

For assistance please Email marketing@nebeau.co.za or WhatsApp +27 18 468 1001.

Prevention is better than cure: The new Blondesse Miracle Gentle Lightener protect

The two biggest components in hair are keratin (a protein) and water, with keratin being the most significant. Keratin chains keep its structure via different bonds, being Saline bonds, Hydrogen bonds and disulphide bridges.  Chemical processes, heat styling, poor products, environmental factors, etc. can damage these bonds and result in different degrees of damaged hair.

Most new hair products released in the last few years focussed on the re-structuring of the disulphide bridges during and after the chemical service.  New research has shown that we cannot focus on the disulphide bridges alone but should in fact focus on the denaturation of the complete protein instead.

And that is where the new Blondesse Miracle Gentle Lightener comes in.  The Inebrya laboratory has functionalized an Osmo Protector active ingredient that can maintain the osmotic balance of hair proteins, protecting not only the sulphur bridges but also the keratin structure, which results in maximum hair hydration during and after the bleaching service.  The protection granted by the new patent pending system does not result from a strengthening of a single bond, but from a global efficacy that prevents the hair from losing its osmotic balance during the bleaching service.  In this way proteins do not undergo denaturation and the hair fibre is not damaged.

Remember that idiom “Prevention is better than cure”?  Well, now with the Blondesse Miracle Gentle Lightener you can prevent the damage from occurring in the first place and won’t have to waste time and money fixing it later.

This new bleach is ideal for people who have frequent bleaching and lightening services. Its formula is enriched with violet micro-pigments that neutralises the undesired pigment to achieve up to 7 levels of lightening. 

The powder is fragrance free to fully respect the scalp and to prevent allergies or intolerances to synthetic fragrances in clients and staff.  Thanks to new technology packaging, the packaging releases a pleasant fragrance through coloured pearls inside the cap.

The product achieves the best bleaching performances in a single step, keeping the physiological conditions of the hair intact, leaving the hair visibly restructured, shiny, controlled and moisturised.

Silicon free / Vegan / Paraffin free

 Further reading recommended:



Blondesse – the essence of blonde

Blondesse is a professional line – versatile, safe and complete – to satisfy all the blond needs both in salon and at home.

Blond will always remain one of the most iconic and loved colours by women.  This is why bleach services are the most requested service, but also the most challenging because it can damage the hair structure and the final result may be different from the expectation.

Blondesse is the new professional line designed for ensuring natural or intense lightening with delicate or extreme results.  A complete and safe bleaching system that offers all the solutions to achieve an excellent technical service, with full respect for the hair structure.  A smart line, defined by speed of execution and simple application, that caters for every technical and creative need of colourists.

The Blondesse range consist of:

6 bleach solutions
To allow the stylist to choose the most suitable bleaching product for the desired technical result based on the hair structure;
10 toners
A colour palette to customise the blonde with trendy shades;
2 treatments
Products with intoxicating fragrances and textures to maintain a perfect result both in salon and at home.

Why you will love Blondesse:

  1. Incredible professional performance
  2. Protection of the hair fibre and scalp
  3. Patented technology
  4. Complete professional system
  5. Absolute versatility
  6. Fast execution
  7. Simple application
  8. Sensory comfort
  9. Home maintenance range
  10. Competitive pricing

Blondesse offers hairdressers all the products to express their creativity, ensuring competitiveness in the market and top product performance. 

A perfect colour, shining and lasting that respects the beauty of the hair.